Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, or submit an enquiry, we may collect:

• Full Name
• Company Name
• Email Address
• Phone Number
• Country or Location
• Project Details
• Any information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Website
• Referral Source
• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Respond to enquiries and quote requests
• Provide shipping container and container conversion services
• Process customer requests
• Improve our website performance
• Monitor website traffic and user behaviour
• Send service-related communications
• Improve customer support
• Comply with legal obligations
• Prevent fraud and misuse of our website

3. Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze visitor behaviour
• Measure website performance
• Support marketing and advertising campaigns

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Google Analytics & Marketing Tools

We may use third-party tools including:

• Google Analytics
• Google Search Console
• Google Ads
• Meta Pixel
• Other website analytics and marketing tools

These services help us understand website traffic, improve user experience, and measure advertising performance. These providers may collect information according to their own privacy policies.

5. How We Share Information

We do not sell or rent your personal information.

Your information may only be shared with:

• Trusted service providers
• Website hosting providers
• Marketing partners
• Payment or communication providers (if applicable)
• Government authorities when legally required

All third parties are expected to maintain the confidentiality and security of your information.

6. Data Security

We implement reasonable technical and organizational security measures to protect your information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your data, no internet transmission or electronic storage method is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

8. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where applicable
• Object to certain processing activities
• Request a copy of your data

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our website and services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children.

11. International Data Transfers

As we operate in the United Arab Emirates and may work with international service providers, your information may be transferred and processed outside your country of residence where permitted by applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will always be posted on this page with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Container Hub Trading

Address:
Container Hub Depot
Mina Jebel Ali Industrial Area-2
Dubai, United Arab Emirates

Email: sales@containerhubtrading.com

Sales:
+971 55 732 8779
+971 56 494 4946